General questions
Orders are usually dispatched within 24 hours. Delivery time depends on your location, typically 3–7 business days across India.
Once your order is shipped, you will receive a tracking link via email/SMS. You can also track it in the “My Orders” section on our website.
Orders are generally delivered within 3–7 business days. Remote locations may take a little longer.
Sometimes, products are shipped from different warehouses. Don’t worry — you’ll receive all items. Tracking details will be updated.
Login to your Sidrax account → Go to “My Orders” → Select your order to view the shipping status.
Other Questions
Currently, Sidrax ships only within India. International shipping will be introduced soon.
Yes, a minimal delivery charge applies to orders below the free-shipping threshold. Shipping cost is displayed at checkout.
Sidrax continues to ship orders in line with government guidelines. Some deliveries may face slight delays in restricted zones.
You can place a return request within 7 days of delivery from the “My Orders” section on our website. Items must be unused, in original packaging, and in resellable condition.
No. You can initiate returns or cancellations directly from the website under “My Orders.”